Episode 15: Guarding your Front Door
Mastering Sales Discovery Calls in Accounting: A Proven Process
In this episode of 'Accounting with Confidence,' Beth Whitworth, an experienced CPA and business owner, shares her journey of developing the critical process of conducting sales discovery calls. She emphasizes the importance of vetting prospective clients to ensure a good fit, navigating conversations to uncover potential red flags, and implementing a structured approach that has streamlined her business operations. Beth also discusses tools like Canopy and Ignition that have revolutionized her task management and proposal systems. Tune in to learn how to make your accounting practice more efficient and build stronger client relationships.
00:00 Introduction to Beth Whitworth
01:07 The Importance of Sales Discovery Calls
04:08 Why Vetting Prospective Clients Matters
08:41 Our Discovery Call Process
16:22 Conducting Effective Discovery Calls
24:32 Creating and Managing Proposals
29:55 Onboarding New Clients
33:32 Conclusion and Final Thoughts
Affiliate links to Ignition and Canopy: https://get.practiceignition.com/bethwhitworth5357 https://referrals.getcanopy.com/l/1BETHWHITWO89/
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About the Creator
Beth Whitworth
I have over 25 years of experience in the industry and want to share what I know with you. Why? So that you can have confidence in what you do! Accounting with Confidence was born out of my desire to teach others the skills to make their job easier.